Youth Services Associate
Do you enjoy discussing the literary works of Jason Reynolds, Raina Telgemeier, and Mo Willems with young eager readers? Does researching topics on pirates, dinosaurs, or wizards excite you? Wilmette Public Library is looking for a fun, energetic, imaginative and self-motivated part-time Youth Services Associate to provide extraordinary reference and reader’s advisory services at our Youth Services desk. The ideal candidate will exhibit patience and creativity while possessing excellent customer service skills and an ability to demonstrate an in-depth knowledge of children’s literature to promote our dynamic collections.
Youth Services Associate’s Responsibilities:
- Provide general and in-depth reference assistance in person, by telephone, and online to children and their caregivers.
- Provide high quality reader’s advisory to assist patrons in selecting materials appropriate for their age, interest, and reading capabilities.
- Support and promote department programs as appropriate, including traditional programming as well as special events and performers, Summer Reading Clubs, and “Maker” activities and crafts.
- May assist in the maintenance and display of department collections.
Hours & Compensation:
- Average hours are 12-15 per week.
- Must be available to work two daytime shifts and 1 evening shift per week. Weekday and evening shifts are 4 hours in length. Must also be able to work 2 weekend shifts per month: Saturday shift: 1:00pm – 5:00pm, and Sunday shift: 12:00pm – 5:00pm.
- Starting hourly rate: $18.25
- Library Technical Assistant or Bachelor’s degree in related field required.
- 1 year of customer service required. Previous library experience highly preferred.
- Ability to demonstrate excellent customer service experience in a public library setting.
- Demonstrate knowledge of children’s literature and current trends in the delivery of library services to children.
- Working knowledge of reference resources, in both print and non-print formats.
- Excellent communication skills both verbal and written.
- Ability to understand and efficiently use our technology (Microsoft Office Suite) and troubleshoot technology-related issues.
- Ability to demonstrate broad practical experience with integrated library systems (Polaris preferred), e-resources, and subscription databases.
- Ability to make informed decisions independently and work collaboratively in a team environment.
View the complete job description here.
Submit a cover letter, resume, and application for consideration. Visit our website at https://www.wilmettelibrary.info/about/about-us/employment and download an application. All applications must be filled out completely and submitted to:
Michael Boone, PHR
Human Resources Manager
Wilmette Public Library
Wilmette Public Library is a DDF workplace and an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.