Wilmette Public Library is seeking fun, enthusiastic and energetic candidate for a Part-time Circulation Assistant who is adept at providing that exceptional customer service experience to our patrons. Under the direction of the Circulation Manager, this position will warmly greet all patrons while performing all Circulation-related functions needed. The successful candidate must be able to multi task, prioritize and demonstrate patience and top-level communication skills.
Circulation Assistant Responsibilities:
- Screen and answer incoming phone calls and in-person questions, and route to the appropriate department or individual.
- Assist with checking materials in and out, issue library cards, and maintain accurate patron records in our database.
- Provide courteous, direct customer service and ensure a positive library experience for our patrons.
- Communicate and enforce Library policies & procedures.
Qualifications:
- HS Dipl/GED required
- 1 year of experience working with the public preferred.
- Must be able to demonstrate exceptional customer service skills.
- Ability to take direction, multi-task and work independently.
- Experience with work in a public library setting a plus, and experience with Polaris integrate library system highly desirable.
- Ability to demonstrate basic math and alphabetizing skills.
- Ability to demonstrate proficiency in Microsoft Office products.
- Ability to maintain accuracy in cash register transactions.
- Bilingual abilities a plus.
Hours & Comp:
- Weekly hours average to approximately 9-10 hours. The schedule is on a rotating 4 weeks cycle that starts on Sundays through Saturdays and will include the following shifts:
- Week 1: Friday (5pm – 9pm), Saturday (9am – 5pm),
- Week 2: Sunday (12pm – 5pm), Friday (5pm – 9pm), Saturday (9am – 5pm),
- Week 3: Sunday (12pm – 5pm)
- Week 4: Monday (5pm – 9pm)
- Starting rate from $14.33/hour
If interested please visit our website at www.wilmettelibrary.info and download an application. All applications must be filled out completely prior to submission. Please submit application and resume to:
Michael Boone, PHR
Manager of Human Resources
Wilmette Public Library
mboone@wilmettelibrary.info
Wilmette Public Library is a Drug Free workplace and an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.
