The library will be closed on Sunday, March 31 for Easter. Regular hours will resume on Monday, April 1, at 9am.

Are you proficient with computers and adept at providing exceptional customer service? Wilmette Public Library is looking for a patient, friendly, part-time Digital Services Assistant who enjoys helping others, and possesses strong communication and instructional skills to explain technical information to all types of users. In this role, you will be assisting our patrons in the use of the library computers & technology, and monitor the patron computer area. Ability to pick up additional hours is highly desirable.

 

Essential duties

  • Assist patrons accessing/using library computers, printers, scanners, microfilm readers, copiers, and other equipment.
  • Assist patrons using digital library services, such as, borrowing e-books or streaming a movie
  • Assist patrons using web based e-mail services.
  • Conduct basic network and equipment maintenance, such as, replacing toner.
  • Conduct set up of technology equipment for library programs and events.

Additional duties

  • Assist patrons with Maker technology and equipment.
  • May be asked to conduct patron training classes about using MS Office, digital library services, or consumer technology.
  • Serve on library committees as assigned.

Qualification

  • HS Diploma or GED required. Some college or post HS study desirable.
  • Proven experience troubleshooting MS Windows, MS Office, Android, MAC OS, and iOS.
  • 1 year of customer service experience required.
  • Exceptional communication skills both verbal and written.

Hours – Averages out to approximately 10-11 hours per week. Schedule includes:

  • Every Tuesdays & Friday evenings:          5:00pm – 9:00pm
  • Weekend rotation:
    • Saturdays 8:45am – 5:00pm
    • Sundays 11:45pm – 5:00pm

Salary

  • Minimum Starting Hourly Rate - $14.33 DOQ

If interested please submit an application and resume. Please visit our website at www.wilmettelibrary.info and download an application. All applications must be filled out completely and submitted along with the other documents to:

Michael Boone, PHR
Manager of Human Resources
Wilmette Public Library
mboone@wilmettelibrary.info

Wilmette Public Library is a Drug Free workplace and an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

 

Department
Digital Services
Application Start Date
Application Deadline
Open Until Filled
No
Download Description Application Link