The library will be closed on Sunday, March 31 for Easter. Regular hours will resume on Monday, April 1, at 9am.

Wilmette Public Library is seeking an enthusiastic and innovative Digital Services manager to join our team. This role will be responsible for overseeing the patron technology experience, including managing the library technology center; providing patrons with digital literacy instruction and assistance; and helping create new and innovative ways to use technology in library programs and services. As part of the library's leadership team, the Digital Services manager will promote the library's mission and vision and work across departments to help build and support a strong and equitable community. 

Wilmette Public Library has been named a Library Journal "5 Star Library" 2019-2021, proudly serving a highly-engaged community committed to learning, creativity, growth, and development.

Core Essential Functions

  • Manage overall operations of the digital services department: set team direction and department objectives in alignment with Library’s strategic goals. Set departmental goals and duties, review and modify departmental practices and procedures, with guidance from Assistant Director, to ensure that services meet the needs of the community.
  • Proactively seek out, recommend, and implement improvements and innovations in the area of digital services.
  • Provide relevant training to current staff and new hires, and provide constructive feedback and career development support to staff as needed. Conduct regular performance appraisals. Work with Human Resources on any performance improvement plans or corrective action measures as appropriate.
  • Manage department budget and ensure that expenses stay within the framework of the approved budget in support of the overall fiscal goals of the Library.
  • As a member of the Leadership team, attend all relevant meetings and serve as a liaison with all departments to support inter-departmental projects and tasks. Ensure that staff is appropriately updated on relevant information.
  • Serve as Person-in-Charge (PIC) as assigned

Skills

  • Demonstrated ability to:
    • develop and maintain strong working relationships with colleagues and community members
    • anticipate and creatively solve problems with a flexible mindset
    • positively adjust to change
    • think strategically about the library’s role providing digital services to the community
    • gather, analyze, and use meaningful data in decision-making processes
    • demonstrate exceptional leadership skills and conduct fair and impartial treatment to all patrons and staff
  • Commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion, and accessibility
  • Extensive knowledge of computers, various software, and technology equipment, including Drupal and Zoom
  • Ability to provide interpretation and explanation of information sources, and to provide instruction in the use of resources both one-on-one and to groups

Qualifications

  • Masters of Library Science from an ALA-accredited university required.
  • Minimum of 2 years related experience in a public library.
  • Minimum of 2 years of managerial or leadership experience, preferably in a public library, required.
  • Schedule includes daytime hours, with occasional weekends and evenings.
  • Salary starting from $62,000, depending on qualifications.

Classification

This is a full-time, exempt position scheduled for 37.5 hours per week. This position is eligible for both paid time-off, IMRF participation, as well as a generous healthcare package including medical, dental, and vision.

Apply

For full consideration, by Friday, April 8, 2022, please submit an application, resume, and cover letter with salary expectations to:

Michael Boone, PHR
Manager of Human Resources
Wilmette Public Library
mboone@wilmettelibrary.info

Wilmette Public Library is a DDF workplace and an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.

 

Department
Digital Services
Application Deadline
Open Until Filled
No
Download Description Application Link